Got a question?
We're happy to answer any questions you may have. 🙂
Review our in-depth FAQ page, or reach out to us and we'll be in touch in 1-2 business days.
Commonly asked questions below, which you may find helpful.
Squirrel Feeder Table:
Kindly allow one business day for order processing.
Rest of the World: 6-14days
Kindly allow 2-5 business days for product creation.
Actual delivery speeds will vary depending on your location.
Shipments outside of the US may incur custom fees depending on destination country. You will be responsible for these fees (if any) and fees are to be paid to the appropriate custom agency.
We begin work on your order promptly after they are placed. To cancel an order, you must email firstname.lastname@example.org within 2 hours of your order being placed and we will process a refund at our discretion. After 2 hours, it is not possible to cancel your order.
You should receive your shipping confirmation email and tracking number within 2 business days after placing your order.
During holidays and sales, it may take as long as 4 business days to receive your shipping confirmation.